Thank you for visiting the website www.thesecrettohomehealth.com. We are owned and managed by CO-BURN SERVICES LIMITED and are located at 128 City Road, London, EC1V 2NX,United Kingdom. We are committed to protecting your privacy online as a visitor to our website.
As an online business we comply with the General Data Protection Regulations (GDPR) to ensure that your information is protected.
We use the information that we collect about you to provide you with the products and services that we offer on www.thesecrettohomehealth.com.
1. Personal Information
Personal Information refers to any information which could be used to identify you personally. We may process the following categories of personal data about you:
This includes any communication that you send to us through the following ways:
- The contact form on the website.
- Emails or other communications you send us.
We process this information for the purpose of:
- Communicating with you.
- Record keeping
- For the establishment of any legal claims.
Our legal grounds for processing this kind of information is that it is in our legitimate interests to do so, in the case replying to communications that have been sent to us, keeping records as well as establishing or pursuing legal claims.
Customer Information or data includes any information that you provide us with when you purchase goods or services and this could include information such as your name, email address, billing address and contact information.
We process this information in order to:
- Supply the goods and purchases that you have purchased.
- Keep records of our transactions.
Our legal grounds for processing this kind of information is the performance of a business contact between you and us.
User Information refers to data about how you use the website www.thesecrettohomehealth.com and any other online services that we offer. We may collect, store, and use the following information:
- Information that you provide us with when you use the services that our website offers.
- Information that relates to your account on our website.
- Information that you provide when you submit any feedback.
- Information that you provide when you change any of the personal information on your account such as your email preferences.
- Information that you provide us with when you communicate with customer support.
- Any other personal information that you choose to send to us.
We process this data in order to:
- Operate the website www.thesecrettohomehealth.com and ensure that its content remains relevant.
- Ensure the security of the website www.thesecrettohomehealth.com.
- To enable the administration of the website.
Our legal grounds for processing this information is that it is in our legitimate interests which in this case is to enable us to properly administer our website and our business.
We will not supply any of your personal information to any third parties or for any marketing purposes.
Technical Data refers to information about your use of our website as well as our online services and includes information such as data about your visits to and use of this website, your IP address, geographical location, browser type and version, operating system, referral source, how long you spend on the website as well as how you choose to navigate through the website.
We obtain this data from our analytics and tracking system.
We process this data to analyse your use of this website, administer and protect our business and website as well as deliver all the relevant content that our website needs to function effectively.
Our legal grounds for the processing of this information is that it is in our legitimate interests which in this case can enable us to properly administer our website and our business as well as grow our business.
Use of Personal Information
We will only ever use your personal information for the purpose which it was originally collected for. In the event that we need to use any of your personal information for any unrelated purposes then we will let you know what our legal grounds are for the processing of this information.
We may process your information when we are required by law to do so.
2. How we Collect Personal Information
We may automatically collect information about you when you visit the website www.thesecrettohomehealth.com using Cookies. A cookie is a small piece of information which is then stored on your computer’s hard drive and then records how you move your way around the website so that when you visit the website again, it can present you with a tailored version of that website. Cookies can also be used for analytical purposes and for us to track data.
3. Disclosing Personal Information
In some cases, we may have to share some of your personal information with the parties which are outlined below:
- Service providers who provide IT and other administrative services on our behalf.
- Government bodies which request the data,
- A third party if we were to be involved in a merger or acquisition.
4. Data Retention
We will only retain your personal data for as long as is needed in order to fulfil the original purpose for which it was collected. This includes the purpose of satisfying any legal, accounting or reporting requirements.
For tax purposes, we may be required to keep some basic information about our customers for five years.
5. Data Security
We strive to ensure that all the personal information that is submitted to our website is managed in a safe and secure way. We regularly update our security measures.
We take all reasonable and organisational precautions to prevent the loss, misuse, or alteration of any of your personal information.
You acknowledge that the transmission of personal information over the internet can never be entirely secure, and therefore we cannot guarantee the complete security of your personal information.
We have a number of procedures in place to deal with any security breaches and will notify you as well as any regulators if there is a breach and if we are legally required to do so.
6. Your Rights
Under data protection laws you have a number of rights with regards to your personal data which include: the right to request access, correction, erasure, restriction, transfer, object to processing, portability of data and to withdraw consent.
If you wish to exercise any of the rights which have been set out above, then please get in touch with us and someone will come back to you as soon as possible.
Please make sure that you review this page regularly to ensure that you are familiar with the most up to date version of the website.
8. Contact Us